Frequently Asked Questions

Quickly find answers to your questions about gibgib.ch

Our FAQ covers all aspects of gibgib.ch: account creation, gibs system, object exchanges, community rules and much more.

11 Username 11 Items given 0 Successful exchanges

Getting Started

Everything you need to know to get started on gibgib.ch

How to create an account on gibgib.ch?
Registration is free and simple. Go to the registration page, fill out the form with your email, first name, last name and password. Verify your email by clicking on the confirmation link received. Complete your profile and start exchanging! You automatically receive 3 free objects.
Why do I need to verify my email?
Email verification ensures the security of your account and the community. It allows us to send you important notifications about your exchanges, recover your password if necessary, and prevent fraudulent accounts. It's protection for all gibgib.ch users.
What are the 3 free objects?
Every new member of gibgib.ch can reserve 3 objects for free, without spending gibs. It's our welcome gift to let you discover the platform and start exchanging immediately. After these 3 objects, you'll need to use gibs (which you earn by giving objects) to continue.
How to publish my first object?
Click on 'Publish an object' in your dashboard. Take 3-5 quality photos from different angles. Write a detailed description (condition, dimensions, brand). Choose the right category and indicate your location. Your ad will be immediately visible! Publishing is completely free.

Gibs System

Understanding gibgib.ch's virtual currency

What is a 'gib'?
A 'gib' is the virtual currency of gibgib.ch. It's a fair system that allows everyone to participate in the circular economy. 1 gib = 1 object you can reserve. You earn gibs by giving objects that are picked up, and you spend them to reserve new objects.
How to earn gibs?
You earn 1 gib for each object given and picked up. You can also earn 1 gib by sponsoring a friend who signs up. It's possible to buy gibs packs (5-50 gibs) or receive transfers from other users. The system rewards generosity!

Objects and exchanges

Everything about objects you can give and receive

What objects can I give on gibgib.ch?
You can give almost any object in good condition: clothes, books, electronics, furniture, toys, decoration, sports, etc. The object must be clean, functional and safe. Check our list of prohibited objects for more details.
What objects are prohibited on gibgib.ch?
Prohibited: weapons, drugs, medicines, live animals, perishable food, stolen objects, counterfeits, dangerous or toxic products. Also prohibited: used underwear, used mattresses, and any object illegal in Switzerland.

Reservations and deadlines

Understanding the 24h reservation system

How long do I have to pick up a reserved object?
You have exactly 24 hours to pick up the object after reserving it. This strict deadline ensures rapid object rotation and avoids blockages. A visible timer shows you the remaining time. Quickly organize the meeting with the giver!
What happens if I don't pick up within 24h?
If you don't pick up the object within 24h, you lose 1 gib and risk a temporary ban. The object becomes available again for other users. In case of repeat offense, sanctions worsen. Respect your commitments to maintain a reliable community!

Messaging and communication

Using gibgib.ch's integrated messaging

How to contact a giver or taker?
Use gibgib.ch's integrated messaging. Click 'Contact' on the object page or in your reservations. Messages are secure, private and you receive real-time notifications. You can share photos and location to organize the meeting.

Location and delivery

Organizing meetings and geolocation

In which cities is gibgib.ch available?
gibgib.ch is available throughout Switzerland! Main cities: Zurich, Geneva, Basel, Bern, Lausanne, Winterthur, Lucerne, St. Gallen, Lugano, Biel and many others. The platform works wherever there are active users.

Can't find your answer?

Our support team is here to help you. Contact us and we'll get back to you quickly.